About Cefaly

CEFALY is indicated to be used for:

1. The acute treatment of migraine with or without aura in patients 18 years of age or older.

2. The preventative treatment of episodic migraine in patients 18 years of age or older.

A session with the acute setting lasts one hour. It must be used during the migraine attack and may be repeated for a second 60-minute session if the migraine pain is not relieved within two hours, or if another migraine attack occurs.

A session with the prevent setting lasts 20-minutes. It must be used daily and may be done at any time throughout the day, though an evening session is preferred.

The Prevent setting is for patients who have frequent migraine attacks (more than three per month) and are in need of migraine prophylaxis. It must be used daily.

The Acute setting is intended for the acute treatment of migraine and must be used during a migraine attack. It may be repeated the same day if the migraine pain has not been relieved within two hours or if another migraine attack occurs.

The Prevent setting is for patients who have frequent migraine attacks (more than three per month) and are in need of migraine prophylaxis. It must be used daily.

The Acute setting is intended for the acute treatment of migraine and must be used during a migraine attack. It may be repeated the same day if the migraine pain has not been relieved within two hours or if another migraine attack occurs.

Yes, by pressing and holding the button you can quickly ramp up to a desired intensity level. This can be repeated until the maximum intensity has been reached.

An electrode with a magnetic connection is used with the Cefaly. One regular electrode can be reused up to 20 sessions (recommended number of uses for Blue Gel electrodes is 10).

Before applying the electrode, the skin on the forehead should always be cleaned and degreased thoroughly with soap and water. As long as the electrode adheres well to the skin on the forehead, it can be used.

Once the session ends, the electrode should be stuck back onto its clear plastic backing sheet and stored in its pouch.

Do not leave the electrode unpackaged in a dry place. It will lose its hydration and will no longer function properly. A few drops of water from the tap on the electrode gel will rehydrate it and help prolong its use.

It takes approximately 180 minutes (3 hours) to fully charge the battery of the Cefaly. It is important that you fully charge the Cefaly before your first session.

The battery operating life is ranging from 5 to 10 hours of stimulation depending on the program used for each session.

If the Cefaly emits a long beep when you press the button, this means the battery charge is too low and you must re-charge it for at least 5 minutes to be able to get one session.

The sensation produced by Cefaly is strange and unusual, but most people get used to it quickly after a few sessions. However some people are more sensitive and may find the sensation produced by the Cefaly painful. If this is the case for you, simply press the button during the session when the sensation becomes slightly uncomfortable to limit its intensity.

Only 1.25% of patients cannot stand the sensation produced by Cefaly and therefore are unable to carry out the treatment properly.

- Recent brain or facial trauma (less than 3 months).

- Skin abrasion on the forehead in the area of application of the electrode.

- Allergy to acrylate.

- Cutaneous hypersensitivity: +/- 5% of people present a hypersensitivity of the forehead skin and do not tolerate the sensation induced by the Cefaly® Dual.

- Implanted electronic device in the head.

- Trigeminal neuralgia.

- Ophthalmic shingles.

All clinical trials regarding the efficacy and safety of the Cefaly Dual have been performed on adults (ages 18-65 years old). There are currently no trial results or data specific to use in individuals under the age of 18 or over the age of 65.

Consult a doctor before use if:
- You are under 18 years of age.
- You are over 65 years of age.
- You are pregnant or may become pregnant.
- You suspect or know that you have heart problems.
- You had a recent head injury.
- You have ever suffered a seizure.
- You have never been diagnosed with a migraine by a health professional.
- You have a headache that is different from your usual migraines.
- You have the worst headache of your life.
- You have fever or a stiff neck.
- You have a headache that began after a head injury, exertion, coughing, or bending.
- You experienced your first headache after the age of 50 years.
- You have a migraine so severe as to require bed rest.

If you are, could be, or may possibly become pregnant, you should ask your doctor before using CEFALY.

The Cefaly device comes with a 2 year warrantee from the date of purchase. Keep your invoice or till receipt safe as this is your proof of purchase and the date marked on it shall be deemed the date of purchase.

This 2-year warrantee does not cover accessories such as batteries, electrodes and preparation products (“Prepare”), nor any damage resulting from the device being struck, dropped or damaged in any other way that may prevent it from working properly. Devices that have a cracked, broken or bent box or a box that shows signs of physical damage shall therefore not be covered by the guarantee. This also applies to devices that have had their contact parts bent or crushed by force.

During the guarantee period, the device may, depending on the severity of the fault, either be repaired free of charge via an approved repairer or replaced.

Yes you can - just inquire with your relevant organisation and they can fully over the cost of Cefaly and its appendages.

Yes you can depending on your insurer and level of cover. Just call you Private Health Insurance and let them know that Cefaly is classed as a TENS Machine, and we can provide an invoice stating that it is a TENS Machine.

List of the Top 10 Australian Private Health Funds and the potential refunds they may offer on your Cefaly purchase

There is no contraindication for using CEFALY with Botox and CEFALY Technology has not received any reports of side effects or adverse events resulting from the use of both treatments together.

A very small percentage of patients experience this, but once they took our advice they really started to benefit and get positive results.

The fact that you feel it makes it worse is not necessarily bad because it means its working on the right pathway that you usually feel the pain.

To get the best results, after commencing the treatment push the button once when the sensation becomes uncomfortable and the intensity will stop rising, then continue the remaining session at this low intensity do this for a few days/weeks and gradually your tolerance will increase and you will be able to withstand the full treatment.

Even if it takes 2 minutes then you push the button that’s fine, it will help a lot for you to build up slowly the tolerance for the sensation.

After a few weeks you will be able to increase to full intensity then you can reap the reward of the results.

Some people try to rush this and end up causing a headache from stress of enduring it, but the best way is to stop the sensation even if it’s after 1 minute - push the button and it will not increase in intensity and leave it at low intensity for the next 20mins. This will help you gradually tolerate the device.

Make sure you use the device every day on Level 2 for prevention at night for best results also at reduced intensity until you can tolerate for intensity.

Management of my order

The average delivery time is two to five working days.

Cefaly devices are delivered by courier. If nobody is home when the courier calls, a note will be placed in your letter box. This will tell you how to contact the courier to arrange re-delivery of your parcel at a convenient time. When you place your order, you can also choose a delivery address where you know someone will be available to receive it (workplace, parents’ address, etc.). Orders for electrodes and other accessories are sent via the post and therefore do not need anyone to be present to sign for the parcel.

- Credit card: Visa or Mastercard

- Paypal

- Afterpay

The payment is done via a secure check out portal, no credit card details are retained by us.

Yes, to access Afterpay:

Do not click on any of the express checkout options, instead click on “Checkout”. Once you do this, enter your email address, address and shipping information. Then you will have the option to pay with PayPal, credit card or Afterpay.

If all tips and suggestions are followed, most users can get an average of 20 uses, but the number of times the electrodes are reusable will vary greatly depending on a person’s individual usage habits.
Cleansing is the most important part of getting your electrodes to last.  

The natural oils on your skin will inhibit proper adhesion of the electrode and the stimulation impulses will not be transmitted properly during your therapy session

It is most important that the forehead is cleansed with regular soap and water and pat dry — immediately before the electrode is placed on the forehead – prior to beginning each CEFALY session

Do NOT use:               
- alcohol wipes, as alcohol may contribute to the breakdown of the aqueous gel based pad and reduce the life of the electrode

- facial cleansers that contain moisturizers, as they contain oils and silicones that could leave a residue on your skin that can prevent proper adhesion 

We recommend:             
- When using CEFALY, it is best to stay still or lay down. Movement can also weaken the adhesive.

- Handle the sticky area of the pad as little as possible -- as clean fingers still have natural oils that may form a seal over the gel pad and reduce the effectiveness of them.        

- Hold the pads at the edges only, and always replace the pad back on its plastic sheet, adhesive side down -- slip it back into the little silver pouch for safekeeping, until your next session.

- You may also place the entire silver pouch into a small Ziploc-type bag and place it in your refrigerator - to prevent it from drying out and extending the life of the electrode.      

- When the electrodes start to become less sticky, you may apply a drop or 2 of cool distilled or tap water to the gel to re-humidify it.     

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